The Epson Kitchen Display System (KDS) is an alternative to your traditional kitchen printers and displays all of your kitchen orders on a LCD screen. This can eliminate the need for printers that need to be constantly refilled with new rolls of paper and ink ribbons. Epson KDS also provides an efficient and organized way for kitchen staff to receive and manage orders.
Epson KDS can display up to 12 orders on the screen at a time. When you have more than 1 order on the screen at a time, you can scroll through the orders using the bump bar.
- You can choose to display the minimum and maximum number of orders per screen during the installation.
- Epson KDS display allows a minimum of four orders and a maximum of twelve orders per screen.
The blue header at the top of the screen displays the total number of orders off-screen, the title of the screen (which is customizable), the date and time, and the average bump time for the screen.
Note: The average bump time is calculated and displayed in the format of Minutes: Seconds (06:25 for 6 minutes and 25 seconds).
When an order is sent to the kitchen, the order will appear in what is called a tile. A larger order can take up multiple tiles. Colors for items and modifier text are customizable.
You can see the order details in the header, including the server’s name, the running time since the order was placed, the table number, and the check number.
Using the Epson KDS Configuration Utility, you can:
- Customize order tiles' text color, font size, and line spacing.
- Define the new and late order duration times, which will trigger a color change in the order tile header.
- Define a specific color for items added to an order after being sent to the kitchen. The additional item will be shown as a new order in the same tile if the initial order has already been bumped from the screen.
Epson Single Screen Display
If you’re using the single-screen setup, when the order is placed and sent from the Lavu POS iPad, the items/categories are routed to the KDS through the Epson TM-U220B-i printer, and the monitor will display the order on the screen.
Instead of using this specific printer, you can also use a single Epson Expansion Module, normally only used for multi-screen setups.
Epson Multi-Screen Setup
If you use multiple displays for Epson KDS, you will use an expansion module (Controller) for each monitor. The Epson TM-U220B-i printer is optional.
When the order is placed, the Epson KDS devices communicate with each other to organize orders. The item/categories are routed to the correct KDS expansion modules, and the monitors will display the orders.
E.g., Appetizer orders will be sent to the appetizers preparation kitchen display, salad orders will be sent to the salad preparation kitchen display, etc.
On the Summary window, you can see the all-day order information along with the order tiles on the Epson KDS display screen at the right-hand side of the screen.
Note: To view the Summary report on the display screen, you need to make some setting adjustments on KDS Utility. Otherwise, reach out to the support team.
For any further support, please reach out to our 24/7 customer support team at 833-381-5288 or email email@example.com.