The wireless model of the TM-88V uses a NIC (Network Interface Card) to enable wireless connectivity. This model does not include an ethernet port and must be set-up on the network used by all other devices. Since the wireless printers lack an ethernet connection, Epson has developed the TM Utility Tool which can be downloaded in the Apple AppStore or Google Play Store. Although the TM Utility Tool is the prefered method of wireless printer set-up, there are situations in which an Apple ID is unknown disallowing the download. If the Apple ID is unknown, the printer emits a wireless network called EPSON_PRINTER which can be used for an alternative set-up method.
Disclaimer: Despite Lavu offering wireless printing solutions, it is encouraged that current and new customers consider the safety, security, and reliability provided with hardwired printers before making a final decision. Latency, packet loss, and wireless interference were incurred during testing.
Set-up Using TM Utility Tool:
- Download and Launch the Epson TM Utility application, which can be found in the Apple AppStore or Google Play Store.
- Connect the printer to a power source, load a roll of thermal paper, and turn the printer on.
- Wait 15-30 seconds and a small chit will print titled “SimpleAP Start”.
- Before starting the WiFi Setup Wizard, ensure that the mobile device being used to perform the setup is connected to the same network as the Lavu POS (iPads). Launch the TM Utility Tool and follow all prompts.
- Tap the Wi-Fi Setup Wizard option near the bottom.
6. Select TM-88V as the printer model and tap Next.
7. Confirm that the SimpleAP Start ticket printed by tapping Print.
Please keep the receipt as the information will be used later in the installation process.
- The Temporary Profile Installation will begin. Tap Next to continue the process.
9. The TM Utility App will switch to Settings, generating a prompt for permission to install a temporary Epson profile on the iPad. Tap install.
10. A warning will pop-up stating, “The profile is not signed”, tap Install and continue.
11. Once the Profile Installation is complete, tap Done and the iPad will automatically open a Safari tab.
12. In the Safari tab, select Back to return to the TM Utility Application.
13. Navigate to Wi-Fi Settings on the iPad and select EPSON_PRINTER
14. If prompted to enter a password, the default password is 12345678
15. Exit out of Settings by pressing the Home key on the iPad, and return to the TM Utility App.
16. In the TM Utility App enter the Network SSID (network name) that all Lavu POS devices are using.
17. Select the appropriate network security option found on the SimpleAP Start receipt.
Note: For standard network configurations, this is WPA-PSK(AES). Other configurations of wireless security are set by IT professionals. Please contact your IT professional if you have any special networking considerations or are unsure.
18. Enter the password of the wireless network.
19. Disable DHCP by tapping the slide button.
20. Enter a Static IP Address, Subnet Mask, and Default Gateway (Router) on your network.
Note: Lavu recommends setting printers to a static IP address outside of the DHCP range to prevent IP address conflicts. Please contact firstname.lastname@example.org if there are any questions or concerns.
Note: If the default gateway (router) does not auto-populate or if the IP Schema of the network is unknown, navigate to the iPad Settings, tap Wi-Fi, and tap the blue information (i) icon next to the name of the wireless network used for Lavu POS. The Default Gateway (router) IP Address should be listed as so:
21. Return to the iPad Settings, navigate to Wi-Fi, and select the same wireless network as the printer and iPads.
22. Return to the TM Utility app and tap Next once the Printer Connection Check is complete.
23. The TM Utility app screen will read Printer Reconfiguration., Wait until this process is complete to continue.
24. If the printer is successfully added to the network, the TM Utility app will prompt for a test print and produce a small receipt that reads, “Setup was successful.”