Section 4.3.5: Advanced Location Settings - Check Out Options

Section 4.3.5: Advanced Location Settings - Check Out Options

Advanced Location Settings is home to numerous important and vital settings. It is absolutely necessary for each location to become familiar with these settings and how they effect the functionality of the Lavu POS App.

In Advanced Location Settings - Check Out Options, the following settings can be defined:

  • Gratuity.

  • Tax/Gratuity Scheme.

  • Required Credit Card Information when CC Integration is Disabled

  • Payment Verification details.

  • Generic Discount user level.

  • PIN Settings.

  • Receipt Options.

  • Information Printed on Receipt.

  • Register/Cash Drawer settings.

  • Gift Certificate.

  • Merge Order Identifying Information.

  • RFID for PIN entry (SECURITY)

GRATUITY:

Gratuity can be applied to any order automatically or manually. This Gratuity will appear in reports as Auto-Gratuity and will be included in the Total Sales numbers.

1. Enter the minimum guest count for Gratuity to be applied automatically. IF set to 0 then Gratuity will automatically apply to all orders.


FIGURE 1

2. Enter Gratuity percentage in decimal form. This is the percentage that will apply when Gratuity is automatically or manually applied to an order.


FIGURE 2

3. Enter a name for the Gratuity button on the Check Out screen of the Frontend.


FIGURE 3

FIGURE 4

4. Set the Access level required to manually toggle gratuity to the appropriate user level. This setting is used to restrict lower level users from applying Gratuity.


FIGURE 5

TAX GRATUITY SCHEME:

The Tax Gratuity Scheme determines which subtotal Taxes and Gratuity are based. These settings may be dictated by local, state, or federal laws and regulations.

1. Select Tax and gratuity calculation scheme.

  • Gratuity before Tax - This selection will calculate the Gratuity based on the subtotal BEFORE Taxes are applied. Taxes will be calculated based on the subtotal WITH Gratuity.

  • Tax before Gratuity - This selection will calculate the Gratuity based on the subtotal WITH Taxes. Taxes will be calculated based on the subtotal WITHOUT Gratuity.

  • Both based on subtotal - This selection will calculate Gratuity AND Taxes based on the initial subtotal.


FIGURE 6

2. Select the Subtotal on which to base auto gratuity.

  • Subtotal after Discounts - This selection will calculate the Gratuity based on the subtotal AFTER all discounts have been applied to an order.

  • Subtotal after Item Discounts - This selection will calculate the Gratuity based on the subtotal AFTER ITEM discounts have been applied to an order.

  • Subtotal before Discounts- This selection will calculate the Gratuity based on the subtotal BEFORE any discounts have been applied to an order.


FIGURE 7

REQUIRED CREDIT CARD INFORMATION WHEN CC INTEGRATION IS DISABLED:

1. Select the appropriate option from the Credit card info to ask for when integration is turned off drop-down menu.

  • None - When selected, this option will require no additional information when the “Card” button is tapped at checkout.

  • Card Type, Last Four, and Card Tip - When selected, this option will require the user to select the type of card, enter the last four digits of the card, and enter a tip amount when the “Card” button is tapped at checkout.

  • Card Type and Card Tip - When selected, this option will require the user to select the type of card and enter a tip amount when the “Card” button is tapped at checkout.


FIGURE 8

PAYMENT VERIFICATION OPTIONS:

There are several settings that can be configured to prompt for payment verification at check out.

1. Enable or Disable Prompt for credit card info when integration is turned off.

  • Enabled - An information prompt will appear on the check out screen when the “Card” button is tapped.

  • Disabled - When the “Card” button is tapped it will apply the amount entered or the amount of the check.


FIGURE 9

2. Enable or Disable Verify payment amount when amount is keyed in. When Enabled, a pop-up window will appear on the check out screen to verify a manually entered payment amount.


FIGURE 10

3. Enable or Disable Verify payment amount when remaining amount is automatically used. When Enabled, a pop-up window will appear when the amount on a card is completely used (regardless of whether the order is paid in full by the amount or not).


FIGURE 11

4. Enable or Disable Verify payment amount for quick pay buttons. When Enabled, a pop-up window will appear when a Quickpay Button is tapped.


FIGURE 12

GENERIC DISCOUNT:

1. Select the user level that can apply Generic Discounts. These discounts are the pre-programmed Percentage and Amount discounts.


FIGURE 13 

PIN SETTINGS:

Several PIN settings can be adjusted regarding voids and refunds.

1. Enable or Disable Require admin PIN to void orders or checks. When Enabled, this setting will require an admin PIN to void an order or a single check within an order.


FIGURE 14

2. Enable or Disable Require admin PIN to void payments or refunds. When Enabled, this setting will require an admin PIN to void any applied payments or processed refunds.


FIGURE 15

3. Enable or Disable Require admin PIN to perform refunds. When Enabled, this setting will require an admin PIN for any refund to be processed regardless of payment method.


FIGURE 16 

RECEIPT OPTIONS:

The Receipt Options determine what options are displayed at check out concerning receipts before an order closes.

1. Enable or Disable Display receipt print options at checkout. When Enabled, a list of options will appear before an order closes after a payment is applied. See FIGURE 17.

2. Select the Seconds before automatically dismissing receipt print options on iPad (0 disables). When “0” is selected the print options will remain on the screen until an option is chosen.


FIGURE 17

FIGURE 18

3. Enable or Disable Allow system to attempt HTML receipt emails. When Enabled, this setting will permit Lavu POS to try to send an email to the entered email address.


FIGURE 18

4. Enable or Disable Print receipt by default. When Enabled, this setting will cause a receipt to be printed automatically.


FIGURE 19

5. Select an option from the Bypass ‘Check Out Complete’ message at end of checkout in Quick Serve drop-down.

5A.Select an option from the Bypass ‘Check Out Complete’ message at end of checkout in Table mode drop-down.

5B.Select an option from the Bypass ‘Check Out Complete’ message at end of checkout in Tabs mode drop-down.

  • No - This selection will always display the “Check Out Complete” message.

  • Yes - This selection will always bypass the “Check Out Complete” message.

  • If no change is due - This selection will bypass the “Check Out Complete” message ONLY if the amount paid is equal to the amount owed.

  • If receipt was printed - This selection will bypass the "Check Out Complete" message ONLY if a receipt was printed.
FIGURE 20

6. Enable or Disable Auto send when printing check or checking out. When Enabled, this setting will send any unsent Menu Items to the assigned kitchen printer when the “Print Check” button is tapped on the Check Out screen OR when an order is paid in full and closed. This setting is typically used for Quick Serve locations.


FIGURE 21

INFORMATION PRINTED ON RECEIPT:

1. Enable or Disable Include forced modifiers on customer receipt.

2. Enable or Disable Include optional modifiers on customer receipt.

3. Enable or Disable Include item notes on customer receipt. When Enabled, this setting will print all user entered notes on any Menu Items on the customer receipt.

4. Enable or Disable Ask for email address to which to send receipt at bottom of printed check.


FIGURE 22

REGISTER/CASH DRAWER SETTINGS:

1. Enable or Disable Mute register ring. When Enabled, no audible sound will represent a successfully applied payment.


FIGURE 23

2. Select the Access level required to open cash drawer from the drop-down menu.


FIGURE 24

3. Select the Access level required to open cash drawer when entering payment from the drop-down menu.


FIGURE 25

The following settings will determine when, or if, the cash drawer opens automatically when certain payment types are used.

4. Enable or Disable Open cash drawer when applying cash transactions.

5. Enable or Disable Open cash drawer when applying credit transactions.

6. Enable or Disable Open cash drawer when applying other transaction types.


FIGURE 26 

GIFT CERTIFICATE: 

1. Enable or Disable Allow entered gift certificate amount to be more than remaining amount on check. When Enabled, an entered Gift Certificate amount may be greater than the amount remaining on the check (typically used if the location allows for cash pay out from a Gift Certificate).


FIGURE 27
 2. Enable or Disable Disable default Gift Certificate payment type.
FIGURE 28

MERGE ORDER IDENTIFYING INFORMATION:

1. Select the Identifier to use when selecting order for Merge Order/Add to Tab from the drop-down menu.

  • Table/Tab Name- This selection will display the Table/Tab Name.

  • Order ID- This selection will display the Order ID number.


FIGURE 29
2. Select How to handle guest count when merging orders from the drop-down menu.
  • Use Target Order's guest count - This selection will use the destination order's guest count.
  • Use Source Order's guest count - This selection will use the order being merged's guest count.
  • Combine gust counts - This selection will add the two orders' guest counts together.
  • Prompt User -This selection will prompt the user to enter a new guest count at the time of merging.
FIGURE 30

RFID FOR PIN ENTRY (SECURITY):

1. Enable or Disable Allow use of RFID scanner for PIN entry. This setting is important for security purposes; using a RFID FOB and scanner will protect manager PINs from being used by lower level employees.

FIGURE 31

Once all changes have been made, scroll to the bottom of the Advanced Location Settings page and click Submit.

FIGURE 32

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