Section 4.3.5: Advanced Location Settings - Check Out Options

Section 4.3.5: Advanced Location Settings - Check Out Options

 

Advanced Location Settings is home to numerous important and vital settings. It is absolutely necessary for each location to become familiar with these settings and how they effect the functionality of the Lavu POS App.

In Advanced Location Settings - Check Out Options, the following settings can be defined:

  • Gratuity.

  • Tax/Gratuity Scheme.

  • Required Credit Card Information when CC Integration is Disabled

  • Payment Verification details.

  • Generic Discount user level.

  • PIN Settings.

  • Receipt Options.

  • Information Printed on Receipt.

  • Register/Cash Drawer settings.

  • Gift Certificate.

  • Merge Order Identifying Information.

  • RFID for PIN entry (SECURITY)

Log in to the Control Panel at cp.poslavu.com. Navigate to Settings > Location and click Advanced Location Settings. Scroll down to Checkout Options.

checkout_options.png

GRATUITY:

Gratuity can be applied to any order automatically or manually. This Gratuity will appear in reports as Auto-Gratuity and will be included in the Total Sales numbers.

 

1. Enable or disable Use floating decimal for main number pad.



CheckOptions1.pngFIGURE 1

2. Enter the minimum guest count to add gratuity automatically. If set to 0, Gratuity will automatically apply to all orders.

3. Enter Gratuity percent in decimal form. This is the percentage that will apply when Gratuity is automatically or manually applied to an order.

CheckOptions1_copy.pngFIGURE 2

4. Enter a Gratuity label for the Gratuity button on the Check Out screen of the Frontend.

5. Enter the Gratuity Text that will be printed on receipts.

 


GratuityLabel.jpegFIGURE 3

6. Set the Access level required to manually toggle gratuity to the appropriate user level. This setting is used to restrict lower level users from applying Gratuity.

CheckOptions1_copy_2.pngFIGURE 4

TAX GRATUITY SCHEME:

The Tax Gratuity Scheme determines which subtotal Taxes and Gratuity are based. These settings may be dictated by local, state, or federal laws and regulations.

1. Select Tax and gratuity calculation scheme.

  • Gratuity before Tax - This selection will calculate the Gratuity based on the subtotal BEFORE Taxes are applied. Taxes will be calculated based on the subtotal WITH Gratuity.

  • Tax before Gratuity - This selection will calculate the Gratuity based on the subtotal WITH Taxes. Taxes will be calculated based on the subtotal WITHOUT Gratuity.

  • Both based on subtotal - This selection will calculate Gratuity AND Taxes based on the initial subtotal.

taxNgratuityScheme.png
FIGURE 5

2. Select the Subtotal on which to base tax.

  • Subtotal after Discounts - This selection will calculate the Gratuity based on the subtotal AFTER all discounts have been applied to an order.

  • Subtotal after Item Discounts - This selection will calculate the Gratuity based on the subtotal AFTER ITEM discounts have been applied to an order.

  • Subtotal before Discounts- This selection will calculate the Gratuity based on the subtotal BEFORE any discounts have been applied to an order.

subTotaltoBaseTax.png
FIGURE 6

3. Select the Subtotal on which to base auto gratuity.

  • Subtotal after Discounts - This selection will calculate the Gratuity based on the subtotal AFTER all discounts have been applied to an order.

  • Subtotal after Item Discounts - This selection will calculate the Gratuity based on the subtotal AFTER ITEM discounts have been applied to an order.

  • Subtotal before Discounts- This selection will calculate the Gratuity based on the subtotal BEFORE any discounts have been applied to an order.

subtotal_for_autogratuity.png
FIGURE 7

REQUIRED CREDIT CARD INFORMATION WHEN CC INTEGRATION IS DISABLED:

1. Select the appropriate option from the Credit card info to ask for when integration is turned off drop-down menu.

  • None - When selected, this option will require no additional information when the “Card” button is tapped at checkout.

  • Card Type, Last Four, and Card Tip - When selected, this option will require the user to select the type of card, enter the last four digits of the card, and enter a tip amount when the “Card” button is tapped at checkout.

  • Card Type and Card Tip - When selected, this option will require the user to select the type of card and enter a tip amount when the “Card” button is tapped at checkout.

  • Card Type and Last Four - When selected, this option will require the user to select the type of card and enter the last four digits of the card when the “Card” button is tapped at checkout.

creditCardInfo.png
FIGURE 8

 

GIFT CERTIFICATE: 

1. Disable default Gift Certificate payment type, or leave it enabled (don't check).

2. Enable or disable Verify payment amount when amount is keyed in.

3. Enable or disable Verify payment amount when remaining amount is automatically used.

4. Enable or disable Verify payment amount for quick pay buttons.

line_13_to_16.png

FIGURE 9

GENERIC DISCOUNT:

1. Choose the Access level required for generic discount types.

acesslevl_for_generic_discount.png

FIGURE 10

2. Enable or disable Prompt user for reason when applying generic discount types.
3. Enable or disable Allow preset amount discounts when the discount exceeds check remaining amount.

line_18_and_19.png

FIGURE 11

4. Select the Access level required to void items.

accessLevel_to_VOID_ITEMS.png

FIGURE 12

PIN SETTINGS:

Several PIN settings can be adjusted regarding voids and refunds.

1. Enable or Disable Require admin PIN to void orders or checks. When Enabled, this setting will require an admin PIN to void an order or a single check within an order.

2. Enable or Disable Require admin PIN to void payments or refunds. When Enabled, this setting will require an admin PIN to void any applied payments or processed refunds.

3. Enable or Disable Require admin PIN to perform refunds. When Enabled, this setting will require an admin PIN for any refund to be processed regardless of payment method.

4. Enable or Disable Skip reason prompt when performing refunds. When disabled, a prompt for a reason that a refund is being given will pop-up on the POS App.
5. Enable or Disable Display receipt print options at checkout.



lines_20_to_25.png
FIGURE 13

RECEIPT OPTIONS:

The Receipt Options determine what options are displayed at checkout concerning receipts before an order closes.

1. Select the Seconds before automatically dismissing receipt print options on iPad. When "Disable" is selected the print options will remain on the screen until an option is chosen.

seconds.png
FIGURE 14

2. Enable or Disable Allow system to attempt HTML receipt emails. When Enabled, this setting will permit Lavu POS to try to send an email to the entered email address.
3. Enable or Disable Print receipt by default. When Enabled, this setting will cause a receipt to be printed automatically.
4. Enable or Disable Print Lavu Loyalty and Gift receipts.

lines_27_-_29.png
FIGURE 15

 5. Select the Lavu Loyalty and Gift expiration.

 

LLGiftexpiration.png

FIGURE 16

 

 

6. Select an option from the Bypass ‘Check Out Complete’ message at end of checkout in Quick Serve drop-down.

6A.Select an option from the Bypass ‘Check Out Complete’ message at end of checkout in Table mode drop-down.

6B.Select an option from the Bypass ‘Check Out Complete’ message at end of checkout in Tabs mode drop-down.

  • No - This selection will always display the “Check Out Complete” message.

  • Yes - This selection will always bypass the “Check Out Complete” message.

  • If no change is due - This selection will bypass the “Check Out Complete” message ONLY if the amount paid is equal to the amount owed.

  • If receipt was printed - This selection will bypass the "Check Out Complete" message ONLY if a receipt was printed.

Bypass_drop-down.png
FIGURE 17

INFORMATION PRINTED ON RECEIPT:

1. Enable or Disable Include forced modifiers on customer receipt.

2. Enable or Disable Include optional modifiers on customer receipt.

3. Enable or Disable Include item notes on customer receipt. When Enabled, this setting will print all user entered notes on any Menu Items on the customer receipt.
4. Enable or Disable Auto send when printing check or checking out.

5. Enable or Disable Ask for email address to which to send receipt at bottom of printed check.

lines_34_-_39.png
FIGURE 18

REGISTER/CASH DRAWER SETTINGS:

1. Enable or Disable Mute register ring. When Enabled, no audible sound will represent a successfully applied payment.

mute.png
FIGURE 19

2. Select the Access level required to open cash drawer from the drop-down menu (1, 2, 3, or 4).
3. Select the Access level required to open cash drawer when entering payment from the drop-down menu(1, 2, 3, or 4).

cashdrawerAccessLevel.png
FIGURE 20

 


The following settings will determine when, or if, the cash drawer opens automatically when certain payment types are
used.

4. Enable or Disable Open cash drawer when applying cash transactions.

5. Enable or Disable Open cash drawer when applying credit transactions.

6. Enable or Disable Open cash drawer when applying other transaction types.
7. Enable
Dual Cash Drawer, or leave it disabled (don't check).


cashdrawerOptions.png
FIGURE 21

 

MISCELLANEOUS SETTINGS:

1. Enable or Disable Allow entered gift certificate amount to be more than remaining amount on check.

giftCertAmount.png

FIGURE 22

2. Select if and when you want to Prompt for a cash tip at checkout (Cash Tips Per Order Mode only).

cash_tip_prompt.png

FIGURE 23 

3. Enable or Disable Autofill checkout cash tip prompt with last cash payment's change value.
4. Enable or Disable Allow use of RFID scanner for PIN entry.

giftCertAmount_copy.png

FIGURE 24 

 

MERGE ORDER IDENTIFYING INFORMATION:

1. Select the Identifier to use when selecting order for Merge Order/Add to Tab from the drop-down menu.

  • Table/Tab Name- This selection will display the Table/Tab Name.

  • Order ID- This selection will display the Order ID number.


ID_for_Merge.png
FIGURE 25
2. Select Access level required for merging orders from the drop-down menu.
merge_access_level.png
FIGURE 26
3. Select How to handle guest count when merging orders from the drop-down menu.
  • Use Target Order's guest count - This selection will use the destination order's guest count.
  • Use Source Order's guest count - This selection will use the order being merged's guest count.
  • Combine guest counts - This selection will add the two orders' guest counts together.
  • Prompt User -This selection will prompt the user to enter a new guest count at the time of merging.
merge_guest_count.png
FIGURE 27
4. Select Access level required for merging orders from the drop-down menu.
force_close_access_level.png
FIGURE 28

Once all changes have been made, scroll to the bottom of the Advanced Location Settings page and click SAVE.

save_button.png

FIGURE 29

 

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