Set-Up: Star Micronics Printer (SP700 and TSP650)

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Set-Up: Star Micronics Printer (SP700 or TSP650)

** To ensure the proper set-up of printers **

** Lavu recommends using a Lavu Certified Reseller **

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** If you do not have a Lavu Certified Reseller **

** please email reseller@lavu.com**

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** If a Lavu Certified Reseller is not near you, it is recommended that **

** you contact a local IT professional **

** to help with your network and printer setup **

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Printers are a very important part of a restaurant’s ability to operate efficiently. For this reason, Lavu highly recommends using a Lavu Certified Reseller or IT professional to set up a location’s printers and network.

The Star Micronics SP700 (Impact) and TSP650 (Thermal) printers need to be connected to the network via ethernet cables (not USB) and set to Static IP Addresses to successfully function with POS Lavu.

Prior to setting up any printers, the network should be properly configured and set up; the printers will need to be connected to the same router providing the wireless network for the iPads running POS Lavu.

Once the Star Micronics printer has a static IP Address and the other important settings have been configured, follow the link below to add the printer to your POS Lavu system:

http://support.lavu.com/hc/en-us/articles/201413460-Section-7-1-Printers-KDS

 

To set a Star Micronics Printer to a Static IP Address, follow the steps below:

1. Put paper into the printer.

2. Plug the ethernet cable into the back of the printer (ensure the other end of the Ethernet cable is connected to the router or a switch leading to the router).

3. Turn the printer on. A green light should be visible on the front of the printer.

4. Turn the printer off.

5. Press and hold the paper feed button while turning the printer back on.

  • SP700 - A beep will be heard shortly after turning the printer back on then the printer-head will adjust and a second beep will be heard. Once the second beep has been heard, release the paper feed button.

  • TSP650 - After turning the printer back on, a report will print out; release the paper feed button as soon as this report begins to print.

With both printers, two reports will print out, the second report will have a header along the lines of “Network Card…” and at the bottom of the paper there will be an IP Address, Subnet Mask, and Default Gateway. The first report can be discarded.

6. Launch a web browser on a computer connected to the same network as the printer(s) and iPads running POS Lavu.

7. Type the IP Address from the second report from the printer into the address bar; press enter. The Star Micronics Network Utility will load.

** Note: Not all IP Address schemes are the same; enter the IP Address found at the bottom of the Network Card report from the Star printer.

FIGURE 1

8. Click Login (found in the control pane along the left side of the page).

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9. Enter the default Username and Password.

  • Default Username: root

  • Default Password: public

10. Once logged in, click IP Parameters (located at the top of the control pane along the left side of the page).

FIGURE 3

11. Enable Static //following addresses are fixed.

FIGURE 4

12. Type in a static IP Address that is outside of the DHCP range of the router.

13. Type in the Subnet Mask (typically 255.255.255.0, but also located on the report from the printer).

14. Type in the Default Gateway (the IP Address of the router).

FIGURE 5

15. Click Submit.

 

Configuring Other Important Settings on a Star Printer:

1. Click System Configuration.

FIGURE 6

2. Enter 30 into the text field for Web Refresh Interval Time (Sec.).

3. Ensure #9100 Multi Session is Enabled.

4. Set #9100 Data Timeout (Sec.) to 30.

FIGURE 7

5. Click Submit.

FIGURE 8

Saving Your Changes:

1. Click Save (found in the control pane along the left side of the page).

FIGURE 9

2. Click Execute on the page that loads (do not change anything).

FIGURE 10

Your printer will restart and print out a new Network Card report. The static IP Address will appear at the bottom of the report.

Once you have completed the process of configuring the Star Micronics printer, follow the instructions found in the link below to add the printer to your POS Lavu setup:

http://support.lavu.com/hc/en-us/articles/201413460-Section-7-1-Printers-KDS

Let Lavu meet all of your hardware needs at the Lavu Shop!

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