How do I set-up Gift Cards in POS Lavu (2.2+)?

Gift Card Set-Up 2.2+

Gift Cards must be set-up a particular way in order for them to work properly with POS Lavu. Gift Cards should be purchased through the location’s Gateway. 

Setting up the Gift Card Menu Category:

1. Log into the Control Panel at admin.poslavu.com.

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2. Click the Menu icon.

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3. Navigate to the Menu Group that will host the Gift Card Menu Category and Items.

4. Create a new Menu Category named Gift Cards.

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5. Assign the system default Forced Modifier that is named *Gift Card.

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6. Click the blue “Category Details” button. Select “No Tax Profile” from the Tax Profile drop-down menu.FIGURE 5

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7. Click Apply in the Category Details window.

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8. Click Save at the top or bottom of the Menu page.

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Setting up the Gift Card menu Items:

1. Click “Add Item

2. Assign a Name the Menu Item (i.e. Gift Card - 10)

3. Assign a fixed price (i.e. 10.00) to the Gift Card Menu Item price.

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4. Click the blue “Details” button for the Menu Item.

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5. Enter the Gift Card denomination into the Special Details 1 text box with no monetary symbol (for example, a $10.00 Gift Card would have 10.00 entered in this text field).

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6. Click Apply in the Details pop-up window.

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7. Click Save at the top or bottom of the Menu page.

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NOTE: Repeat steps 1-7 for each Gift Card denomination.

8. To setup a gift card with an open price, do not apply a price to the item. 

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9. Click details and set the Open Item Detail to "Price Only" and leave the "Special" field blank.   

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Setting up the Gift Card Payment Method:

1. Navigate to Settings > Payment Methods

2. Click “Add Method

3. The Gift Card Payment Method should be set as is shown below:

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  • The Payment Method is named Example Gift Card.

  • The Payment Method Type is Gift Card.

  • The Payment Method will Auto-Close the order.

  • The Payment Method will prompt for additional information.

  • The Payment Method additional information label is named “Name/Last Four”.

  • The Payment Method additional information type is Text.

  • The Payment Method can be applied by Access Level 2 or above.

 

Gift Cards on the Frontend:

Checking the Balance of a Gift Card:

1. Create an order.

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2. Tap on a Gift Card Menu Item.

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3. Tap Check Balance in the pop-up window that appears.


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4. Enter the Gift Card information manually or swipe the Gift Card to check the balance.

 

Issuing and Reloading Gift Cards: 

1. Create an order.

2. Tap on a Gift Card Menu Item.

3. Tap Issue or Reload Card in the pop-up window. The Gift Card will be added to the order.

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4. Take the order to Checkout. Once at the Checkout screen, apply a payment.

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5. Enter the Gift Card information manually or swipe the Gift Card at the prompt.



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