Frontend: Closed Orders

FRONTEND: CLOSED ORDERS

The Closed Orders tab is a convenient for a server to review their Closed Orders or a manager to review all Closed Orders. This function also allows for a customer receipt to be reprinted or the order to be reopened.

1. Tap Closed Orders near the top right corner of the screen.

FIGURE 1

2. Tap All Closed Orders or Your Closed Orders.

FIGURE 2



The Closed Orders screen has several functions available:

1. Reprint Check - This will reprint a customer receipt to the assigned register of the device.

2. Reopen Order - When tapped, this will reopen the order in the order screen. NOTE: Re-Opened Orders must be manually re-closed at checkout.

3. Dining Room - When tapped, will return the user to the Table view.

4. Exit Server- When tapped, will exit to the PIN screen.

5. Select an Order - Tap an order from the list on the left side of the screen to review its content.

FIGURE 3

 

The Lavu icon contains navigational tools to quickly find specific orders or move to Open Orders.

1. Order # Search - When tapped, allows the user to search for a specific order number.

2. Date/Contents Search - When tapped, allows the user to search for a specific day or word.

3. Filter by Server - When tapped, allows the user to select a specific server’s orders to view.

4. Open Orders- When tapped, will transfer the user to Open Orders.

5. Voided Orders - When tapped, will display a list of all orders that have been voided.

6. View Send Log- When tapped, shows a log of orders that have been sent to the kitchen.

FIGURE 4
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