Awarding Loyalty Points / Redeeming Loyalty Discounts

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Awarding Loyalty Points / Redeeming Loyalty Discounts

Awarding and Redeeming Loyalty Points


This is the third article about setting up a Lavu account to use Lavu Loyalty. Please review the first two articles listed on the right if you have already not done so.

This article reviews Awarding Lavu Loyalty points to a Lavu Loyalty number and then Redeeming these points for the Lavu Loyalty discount.

Lavu Loyalty Article Directory Links

Lavu Loyalty Overview / Creating Lavu Loyalty Discounts

Assigning Loyalty Points to Menu Items

Awarding Loyalty Points / Redeeming Loyalty Discounts

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Awarding Lavu Loyalty Points

Awarding Loyalty Points to a Loyalty number allows the the points to be later redeemed for a discount once a certain point threshold has been reached. If you have not yet assigned loyalty points to menu items please view Assigning Loyalty Points to Menu Items.

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To Award Lavu Loyalty Points

1. Ring in an item that has loyalty points assigned to it.

2. Tap Check Out to advance to the checkout screen.

3. Tap the Other button to bring up payment methods that are not in checkout layout.


4. Tap the Lavu Loyalty option.

Note: By default Lavu Loyalty appears under the ‘Other’ button once enabled for an account. For quicker access, use the Checkout Layout Editor to add it to the Lower Checkout Panel.

5. A keypad pops up on the screen allowing:

  • Manual Entry of the Lavu Loyalty number (then tap the Submit button).

(primary method if a physical card is not used for Loyalty or an iDynamo or IDTech USB Credit Card Swiper is not available)

  • Automatic Entry by swiping the card associated with the Loyalty number. Cards can be purchased directly from Lavu by clicking here.

(if a compatible card reader is available and attached to the iPad)



6. A new popup screen will appear allowing you to Award the points available or to Select Discount (if available), tap Award.

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To Redeem Lavu Loyalty Points for a Discount

To redeem Lavu Loyalty Points, the discount points requirement must be met first. Once this requirement has been met, Loyalty Discounts may be applied using the Loyalty system.

1. Once an order has been taken to the Check Out screen, access the Lavu Loyalty feature using the same steps as above (steps 3-6).

2. Tap Select Discounts.

3. A dropdown will appear, displaying all available discounts for the Loyalty Card. Tap the discount that needs to be applied to the order.

Tip: Telephone numbers can be used as Loyalty numbers in the place of Loyalty Cards.

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Lavu Loyalty Article Directory Links

Lavu Loyalty Overview / Creating Lavu Loyalty Discounts

Assigning Loyalty Points to Menu Items

Awarding Loyalty Points / Redeeming Loyalty Discounts

Let Lavu meet all of your hardware needs at the Lavu Shop! 

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