Order Number for Customer Pick Up

Lavu’s receipt functions has been improved to include an order number for customer pick up on the customer receipt, as well as kitchen receipt (optional). Managers now have the ability to display the order number for customer pick up on the top or bottom of the customer receipt and kitchen receipt.

This feature works regardless of whether or not you use graphics mode for your printers. It also respects your day start/end time setting when incrementing through the order numbers (i.e. ticket 001 will be issued as the first order number after your start time every day) if the pickup label is set to Auto-assign.

Examples of Kitchen and Customer Receipts

These receipts have the order number printed at the bottom.

Kitchen Receipt Customer Receipt
Pick_Up_Order_Number_Kitchen_Bottom.JPG Pick_Up_Order_Number_Receipt_Bottom.JPG

 

To enable Order number for customer pick up:

  1. Log into the Control Panel (cp.poslavu.com). 
  2. Navigate to Settings > Location and click Advanced Location Settings.

Navigation1.png

Navigation2.png

  1. Scroll down to Receipt Options:

    receipt_options_pickup.png


  2. From the receipt options choose the Pickup Label type; Auto-assign pickup numbers, or Prompt for unique pickup name/number.

    type_options.png


  3. For Auto-assign pickup numbers:
    1. Choose Print placement for Pickup Label; Top or Bottom.
    2. Choose Pickup number format; 001, 0001, or 00001.
    3. Choose Include Pickup Label on the following print jobs; Both, Kitchen Only, or Receipt Only.
    4. Choose Use Pickup Label for the following Service Types; check boxes for Quick Serve, Tables, Tabs.
      • When Auto-assign is in effect, the pick up number will reset according to your business hours settings in Basic Location Settings.

        auto-assign.png

  4. For Prompt for unique pickup name/number:
    1. Print placement for Pickup Label; Top or Bottom.
    2. Include Pickup Label on the following print jobs; Both, Kitchen Only, or Receipt Only.
    3. Use Pickup Label for the following Service Types; check boxes for Quick Serve, Tables, Tabs.

      unique.png


  5. Scroll down to the bottom of the page and click SAVE.
  6. Remember to reload settings on all iOS devices to insure feature is implemented.

If you chose Prompt for unique pickup name/number and all Service Types, during checkout, the following prompt will appear.


prompt.jpeg


 

 

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