Integrated Scanner

Lavu Integrated Scanner

You may have noticed a new tab in the Lavu app just above the Send button called ‘Scan.’ This tab opens the Lavu integrated scanner that you can use to add items to an order, accept payment on Lavu Gift Cards, and award and redeem Lavu Loyalty points. The following sections will walk you through how to use each of these items.

Before You Get Started

Ensure that the Lavu POS app has access to the camera on your iOS device.

  1. Open the iOS device
  2. Navigate to Settings     Screen_Shot_2018-03-19_at_1.14.58_PM.png
  3. Scroll down the left menu and select Lavu POS
  4. Toggle the Camera option to green

 settings.png

Using the Integrated Scanner as a Barcode Reader

Packaged merchandise, such as pre-wrapped baked goods, can be marked with a barcode. The integrated scanner allows you to quickly scan barcodes to add these items to an order. The first step in this process is to make sure the scanner can recognize the product by adding a Universal Product Code (UPC) to the menu item in the control panel. The UPC is generally found at the bottom of the bar code.

Add the UPC to the Menu Item

Screen_Shot_2018-03-19_at_1.31.52_PM.png

  1. Login to https://admin.poslavu.com/
  2. Navigate to the Menu > Menu Items
  3. Select and/or create the item you want to associate with a UPC
  4. Click the item DETAILS button          Screen_Shot_2018-03-19_at_1.32.26_PM.png
  5. Add the UPC found on the product to the UPC field
  6. Click APPLY to apply the changes and close the details box   Screen_Shot_2018-03-19_at_1.31.38_PM.png
  7. Click SAVE to save the changes to the menu item     Screen_Shot_2018-03-19_at_1.30.22_PM.png
  8. Reload settings in the Lavu POS app

Add the Item to an Order

  1. Login to the Lavu POS app
  2. Open a new order
  3. Tap the Scan tab
  4. Scan the barcode on the item
  5. Complete the order

Accepting Lavu Gift Card Payments

You can use the barcode scanner to quickly accept Lavu Gift Card payments without using your credit card reader.

Before you get started

  • Ensure that you have enabled Lavu Gift on your account. Contact a POS Specialist if you have not activated this service on your account.
  • Ensure that you have an adequate supply of Lavu Gift Cards on hand.
  • Complete the following:
    • Add menu items to sell gift cards
    • Create a Lavu Gift payment method
    • Load a test gift card
      • NOTE: You must either manually enter the number associated with the card or swipe it using your credit card reader to activate the card. The scanner will not recognize the card until it is activated. The process described below is for a card that is already active in your system.

Scanning a Gift Card to Accept Payment

  1. Login to the Lavu POS app
  2. Create a test order
  3. Tap the Check Out tab
  4. Tap the OTHER payment button (Unless you have created a standalone button for Lavu Gift. Then, tap that.)
  5. Tap LAVU GIFT
  6. Tap Scan your card
  7. Scan the barcode on the gift card
  8. Close out the order 

Using the Integrated Scanner with Your Lavu Loyalty Program

The scanner can be used to scan loyalty cards to award points and redeem discounts.

Before you get started

  • Ensure that you have enabled Lavu Loyalty on your account. Contact a POS Specialist if you have not activated this service on your account by phone (1.855.767.5288) or by email (sales@lavu.com).
  • Ensure that you have an adequate supply of Lavu Loyalty Cards on hand. (You can use the same card for both Lavu Gift and Lavu Loyalty if you are using both features.)
  • Complete the following:

Awarding Loyalty Points

  1. Login to the Lavu POS app
  2. Create a test order containing a menu item with assigned Loyalty points
  3. Tap the Check Out tab
  4. Tap the OTHER payment button (Unless you have created a standalone button for Lavu Loyalty. Then, tap that.)
  5. Tap LAVU Loyalty
  6. Tap Scan your card
  7. Scan the barcode on the gift card
  8. Tap Award Points
  9. Choose a tender to close the order

Applying Loyalty Discount

  1. Login to the Lavu POS app
  2. Create a test order containing a menu item with assigned Loyalty points
  3. Tap the Check Out tab
  4. Tap the OTHER payment button (Unless you have created a standalone button for Lavu Loyalty. Then, tap that.)
  5. Tap LAVU Loyalty
  6. Tap Scan your card
  7. Scan the barcode on the gift card
  8. Tap Select Discount
  9. Tap the Discount you want to apply
  10. Choose a tender to close out the order

 

 

 

 

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