Processing Transactions on the iCT 220

Processing Transactions Stand-Alone Reader

Processing transactions is a snap, even if your Lavu app goes down! Just use your Ingenico iCT 220 credit card reader to complete the transaction.

Process Transaction

  1. Press 1 twice
  2. Enter your Server ID (Lavu PIN)
  3. Enter the amount of the transaction
  4. Press the green button
  5. Have the customer insert/swipe their card and remove it when prompted
  6. Have the customer sign and tip on the printed receipt

Add a Tip

  1. Press 5
  2. Press 2 to search by RRN
  3. Enter the RRN from the receipt
  4. Press f4 to Select
  5. Enter the tip amount
  6. Press the green button
  7. Press f1 to Accept

Void a Transaction

Mistakes happen. Here’s how to void a transaction before it is batched.

Void Regular Transaction from Reader

  1. Press 3
  2. Press f4 for No
  3. Press 2
  4. Enter the RRN from the receipt
  5. Press the green button
  6. Press f4 to Select
  7. Press 1 for Yes
  8. Merchant and customer copy will print if no selection is made

Void Pre-auth Transaction from Reader

  1. Press 3
  2. Press f1 for Yes
  3. Press f4 for One
  4. Press 2
  5. Enter the RRN from the receipt
  6. Press the green button
  7. Press f4 to Select
  8. Press 1 for Yes
  9. Merchant and customer copy will print if no selection is made

Void/Refund from CardPointe

Tip_refund_void_button_in_cardconnect.png

  1. Open the CardPointe Portal
  2. Navigate to Reports > Batches
  3. Click on the transaction you want to void/refund
  4. Use the buttons at the top of the screen to complete this action

Batching

Batching is handled through your CardPointe portal and is automatic.

Batch_button_on_Card_Pointe.png

You can manually close a batch through CardPoint by following these steps:

  1. Log into your CardPointe Portal
  2. Navigate to Reporting > Batches
  3. Click Close Batch
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