Lavu Access Levels
What are Access Levels?
Lavu has five access levels (0-4) that are used to control which features of the application your employees are able to access. Level zero is the lowest access level and four is the highest.
Generally, back of house staff or individuals that only need to clock in and out are set to access level zero, servers and other employees should be at access level one, shift leads/floor managers should have level two, and managers or owners, access level three.
Level four is only used if you have multiple locations. This access level allows you to switch between your locations in the Control Panel without having to log out and log in with different usernames and passwords.
The following is a short rundown of the default access provided by each level:
Level 0- Back of House staff. This access level is restricted to clocking in and out only. Access level Zero requires app version 3.2.5 or higher.
Level 1- Servers. Allows for basic functions like sending orders to the kitchen/bar, opening new tables and checking people out.
Level 2- Floor managers. Access to voids, discounts, refunds, ability to re-open closed orders and the access to remove an item that might have accidentally been ordered.
Level 3- Owner. Access to back end's menu and the ability to make any necessary changes, access to the reports, inventory, user info, management area, and more.
Level 4- Owner with multiple locations.
For any further support, please reach out to our 24/7 customer support team at 833-381-5288, or email firstname.lastname@example.org.