Printers & Cash Drawers
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      Dual Cash Drawer Setup

      A short article detailing how to set up a dual cash drawer system with Lavu POS

      Normally, a Lavu POS system works with a single receipt printer and cash drawer. However, with a dual cash drawer setup, you can connect a single receipt printer/POS to two cash drawers.

      Required Hardware

      Other than the POS iPad, printer, and cash drawers, the additional piece of hardware you will need is Lavu's Dual Cash Drawer Splitter.

      dual_cash_drawer_splitter

      This splitter will allow to connect two cash drawers to a single receipt printer, and allows Lavu to open specific cash drawers based on the employee that is logged in.

      In the dual cash drawer bundle you will receive two numbered cables: CD-101A and CD-101B.

      dual_cash_drawer_cables_labeled

      Plug the 101A cable into the port labeled "A" on the splitter, and the cable 101B cable labeled into the port labeled "B".

      Please refer to our General Cash Drawer Setup article if you need any additional guidance on for connecting cables between your printer and cash drawer.

      Control Panel Settings

      In order for Lavu POS to properly recognize a printer that is connected with a dual cash drawer setup, you will need to enable.

      First in Advanced Location Settings, scroll to Checkout Options and enable the Dual Cash Drawer setting.

      enable_dual_cash_drawer

      Finally, navigate to Printers/Technical settings on the left hand side, and click on Printers/KDS.

      printer_technical_pages_marked

      Locate the receipt printer profile you are attaching multiple cash drawers to, and click on it to edit its settings.

      receipt_printer_profile_marked

      Within the printer's settings, you find a setting for marking this specific printer as a dual cash drawer setup. Simply enable the setting marked in the image below, and click Save.

      enable_dual_cash_drawer_printer_profile

      Note: You may be required to reselect the settings next to Printer Type, Command Set, and Model. Use the same settings that you had before, only replacing the Command Set with Epson Thermal (Dual). The other settings should remain the same.

      Dual Cash Drawer on the POS

      Compared to a standard cash drawer setup, the main difference you will see in the POS exist when tilling in and out with Cash Reconciliation under Management Tools.

      dual_cash_drawer_till_in

      First select either Cash Drawer 1 (A) or Cash Drawer 2 (B), then tap till in to enter a starting balance. Then, scroll down to assign the cash drawer to a specific employee.

      dual_cash_drawer_assign

      This setting will determine which cash drawer opens based on the user that is logged in. Once the cash drawer has been assigned, you will see their name listed above where you can view and print the till summary.

      dual_cash_drawer_employee_assigned

      Note: Level 3 users will be able to assign cash drawers to other employees, while Level 2 and lower users will only be able to assign the cash drawer to themselves.

      For any further support, please reach out to our 24/7 customer support team at 505-535-5288 or email .