--- title: POS - Refund a Tip description: POS - Refund a Tip --- [Skip to content](https://support.lavu.com/en/knowledge/pos-refund-a-tip#main-content) English Show submenu for translations [Request Help](https://support.lavu.com/en/knowledge/kb-tickets/new?hsLang=en) [![Final\_Lavu\_Logo.png\]](https://support.lavu.com/hs-fs/hubfs/Final_Lavu_Logo.png?height=40&name=Final_Lavu_Logo.png)](https://lavu.com/?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Request Help](https://support.lavu.com/en/knowledge/kb-tickets/new) - [Go to lavu.com](https://lavu.com/) [Go to lavu.com](https://lavu.com/?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.lavu.com/en/knowledge?hsLang=en) 2. [Lavu POS](https://support.lavu.com/en/knowledge/lavu-pos?hsLang=en) 3. [Integration and features](https://support.lavu.com/en/knowledge/lavu-pos?hsLang=en#integration-and-features) # POS - Refund a Tip ## POS - Refund a Tip ### Refunding a Tip There may be times where you need to conduct a refund on the tip of an order. This article will take you through the steps to conduct a refund only on the tip, while leaving the base amount of the payment alone. To review steps on how to start a refund, refer to our article on [Voiding or Refunding Payments](https://support.lavu.com/en/knowledge/pos-void-or-refund-payments?hsLang=en). After tapping on the payment and selecting Process Refund, select **Other Amount**. ![pos\_refundtip1](https://support.lavu.com/hs-fs/hubfs/pos_refundtip1.png?width=688&height=516&name=pos_refundtip1.png) The next screen that appears asks you to enter a refund amount. Enter **0.00**, and tap the green enter key. ![pos\_refundtip2](https://support.lavu.com/hs-fs/hubfs/pos_refundtip2.png?width=688&height=516&name=pos_refundtip2.png) The next screen will ask you how much of the **tip you wish to refund**.  ![pos\_refundtip3](https://support.lavu.com/hs-fs/hubfs/pos_refundtip3.png?width=688&height=516&name=pos_refundtip3.png) ![pos\_refundtip4](https://support.lavu.com/hs-fs/hubfs/pos_refundtip4.png?width=688&height=516&name=pos_refundtip4.png) **Note:** You will only need to do this for transactions that occurred on a previous day. If your waiter/waitress entered the incorrect amount for a tip on the current day, you can have them edit the tip through [Server Tips](https://support.lavu.com/en/knowledge/editing-tips-on-the-pos-server-tips?hsLang=en) on the POS, or you can edit the amount through [Tips & CC Batching](https://support.lavu.com/en/knowledge/end-of-day-tips-and-cc-batching?hsLang=en) page in the Control Panel.   For any further support, please reach out to our 24/7 customer support team at 505-535-5288 or email [support@lavu.com](mailto:support@lavu.com). - [Lavu Payroll](https://support.lavu.com/en/knowledge/lavu-payroll?hsLang=en#main-content) - [Starting with Lavu Payroll](https://support.lavu.com/en/knowledge/lavu-payroll?hsLang=en#starting-with-lavu-payroll) - [Using Lavu Payroll](https://support.lavu.com/en/knowledge/lavu-payroll?hsLang=en#using-lavu-payroll) - [Lavu POS](https://support.lavu.com/en/knowledge/lavu-pos?hsLang=en#main-content) - [Checking Out](https://support.lavu.com/en/knowledge/lavu-pos?hsLang=en#checking-out) - 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